F.A.Q - Frequently Asked Questions
Hyundai Construction Equipment Australia (HCEA) began operations on the eve of 2003 from Rocklea Queensland. As part of the Porter Group of Companies based in NZ, HCEA was developed to sell, service and support Hyundai Construction Equipment’s product line.
What type of Construction Equipment and services does HCEA provide?
HCEA supplies Crawler Excavators (1.6 tonne through to 80 tonne), Wheel Loaders, Mini Excavators, Skid Steers, Wheeled Excavators, Parts & After Sales Support to its dealerships.
Who are HCEA’s equipment dealers?
HCEA has eight dealership (one in every capital city) located throughout Australia. These dealership are:
- Eagle Equipment in Brisbane: http://www.eagleequipment.com.au/
- Eagle Equipment Townsville: http://www.eagleequipment.com.au/
- Eagle Equipment Sydney: http://www.eagleequipment.com.au/
- Carrington Equipment NSW: http://www.eagleequipment.com.au/
- Onetrak Victoria: http://www.onetrak.com.au/
- Onetrak Tasmania: http://www.onetrak.com.au/
- Earthwest in WA: http://www.earthwest.com.au/
- Earthpower in NT and; http://www.earthpoweraustralia.com.au/
- Repage Pacific: http://www.repage.com.au/
How many parts does HCEA stock and what coverage do we offer?
HCEA stocks more than 15,000 line items in its national parts distribution centre. HCEA has 99% parts availability within five working days, anywhere around Australia.
What happens if a machine breaks down?
If your machine has broken down, simply call your Hyundai dealer who will schedule a time in to send a repair technician to your site to inspect the unit. If the machine cannot be repaired on site, the unit will be brought into the work shop to get repaired. Depending on the level of work required, the machine will be back in the field in no time.
HCEA dealers offer a comprehensive range of financial options through third party financial institutions. Simply call your local Hyundai dealer to find out more information.
What makes Hyundai different from other equipment providers?
Hyundai supplies state of the art construction equipment which is vigorously tested by HHI before any unit is sent to its end destination. In addition, HHI’s R&D department spends millions of dollars in researching new and improved technology to provide superior service to customers.
HCEA’s parts distribution centre can have your machine up and running in no time through quick and reliable parts supply.
HCEA also has dealerships in every major city within Australia and PnG. With exceptional after sales support, HCEA really is second to none.
We are strictly customer focused as a company and able to provide construction equipment quick and effortlessly through our bond site, which means you can get your machine straight away. Simply call our dealers for more information for machines availability.
What does the Hyundai triangles stand for?
The Hyundai triangles symbolises a pyramid, a great architectural heritage of mankind. The yellow and green colour represents a growing sprout in a forest which conveys an image of Hyundai flourishing forever. The triangles also represent an effigy which stands for Creative Wisdom, Unwavering Drive and Positive Thinking.
How reputable are Korean products?Hyundai has come a long way with its high quality, reputable range of products. HHI utilise Australian ore to manufacture and produce construction equipment which we utilise today in everyday earthmoving Hyundai equipment. By using the finite element testing methods, Hyundai ensures each product exceeds stringent quality control for superior performance and reliability.
Who are Hyundai Heavy Industries (HHI)?
Hyundai Heavy Industries (HHI) is a “Global Leader” in the heavy industries sector. HHI first completed the construction of the world’s largest shipyard and two 260,000-dwt VLCCs all at the same time and as a result set the foundation for its world class products and services that we utilise today.
A decade after its first delivery, the Hyundai Shipyard topped 10 million deadweight tons in aggregate ship production, and has maintained the leading position in the world ship building market ever since. Hyundai Shipyard’s drive has mirrored the growth of modern Korean heavy industry, and its success has allowed it to expand into other heavy industry company.
Since the inception of the Construction Equipment Division in 1985, HHI now manufactures and exports more than 92 models of heavy equipment worldwide. In addition, it is also the world’s largest shipbuilder, delivering more than 1300 ships to over 232 ship owners from 45 countries.
How many business divisions does HHI have?
HHI has global business network in each of its six business divisions. These being Shipbuilding, Offshore & Engineering, Industrial Plant & Engineering, Electro Electric System and Construction Equipment.
How many people does HHI employ?
HHI has 24,180 employees. This is comprised of 540 people in R&D, 3,300 Engineers (Design), 2,840 Management & Administration, 17,500 Technical & skilled workforce (2007 statistics).
How many branches does HHI’s construction division have?
HHI’s Construction Division supports over 485 local distributors in 102 countries.
What type of equipment do HHI manufacture?
HHI’s construction equipment ranges from mini excavators, crawler excavators, wheeled excavators, skid steers and wheel loaders through to forklifts.
In addition, HHI also manufactures LNG, LPG Carriers, LVCC’s, Container Ships and Naval Vessels including submarines.
For more information on construction equipment models available in Australia, please visit www.hyundai-ce.com.au.
How does HHI contribute to a better greener environment?
HHI has put in place stringent internal policies and procedures to ensure minimal impact to the local environment by minimising waste and emissions. In addition to meeting these policies, HHI also complies heavily with the international environmental laws.
Download Hyundai's Environmental Report - Click Here - Right Click to Download 7.57MB
Where can I get more information about HHI?
For more information on HHI please visit http://english.hhi.co.kr/
What awards and achievements has HHI won?
2008 - Achieved 80 million bhp in marine engine production
- Ground breaking for Gunsan ship yard
2007 - Built worlds largest LNG carrier (216,000m2?
- Produced worlds most powerful engine
- Launched Korea’s first Aegis destroyer
2006 - Delivered 1,800 tonne class submarine “Son Wonil Ham”
- Delivered Korea’s first oil development project
2005 - Produced 2000th propeller
- Achieved 50 million bhp in marine engine power
2004 - Launched the 1st ship built using the On-Ground Building Method
- Delivered a next generation 4,500ton Destroyer (KDX-11)
- Produced the world’s largest propeller (diameter: 9.1m, girth: 29m)
2003 - Achieved 40 million bhp in marine engine production
- Stablished their 3rd joint-venture in China
- Produced 1500th propeller
2002 - Inauguration of Hyundai Heavy Industries
- Delivered 1,000th ship, bringing total ship tonnage to 80 million dwt
2001 - Developed the world’s largest FPSO (343,000dwt)
2000 - Developed Korea’s first in-house marine diesel engine (HiMSEN)
1999 - Produced 1000th propeller
- Listed shares on the Korean Stock Exchange
1997 - Achieved 50 million dwt in ship construction
- Established Hyundai Electro-Mechanical Research Institution (HEMRI)
1994 - Delivered Koreas first LNG carrier
1986 - Delivered the world’s largest ore carrier (365,000dwt)
1985 - Ranked “World’s Top Shipbuilder” by Japanese Journal Diamond
1984 - Established Hyundai Maritime Research Institute (HMRI)
1983 - Established Hyundai Industrial Research Institute (HIRI) - the first privately run institute in Korea
1974 - Simultaneously completed construction of ship yard and two super tankers
1972 - Groundbreaking for shipyard
How are HHI socially responsible?
HHI prides its self with its in house educational training facilities, medical centres, safety learning centres, accommodations for staff (17,000 apartments for staff with modern dormitories), cultural art centres, sporting complex and shopping centres.